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Privacy Policy

Introduction

At Point Counseling LLC, (“us”, “we”, “our”, or the “Company) we value your privacy and the importance of safeguarding and keeping your data secure.  This Privacy Policy details our practices for secure privacy.  We inform you of how we collect, store, access, and otherwise process your information.  Personal data (“Personal Data”) refers to any information that can be used on its own, or in combination with any other information, to identify an individual.

 

This policy applies to Point Counseling LLC websites, domains, forms, and services.  It does not apply to third-party applications, websites, services, or platforms that may be accesses through (non-) links that we may provide to you.  These sites are owned and operated independently from us and have their own privacy policies and data collection practices.

 

This policy applies when you interact with us via our website, social media, by phone, or by subscribing to or filling out a form.  This policy also applies to any communication you may receive from us including newsletters, emails, calls, or test/sms messages.

Personal Data We Collect

When you enter any information and submit it through one of our forms or entry points via our website, we may collect the following Personal Data or information:

 

  • Personal information such as your email address, name, phone number, insurance information, and state of residence.

  • Location data


When you interact with our website, subscribe to our email list, or fill out one of our submission forms we may collect any or all of the above information.  We collect this information with your consent in order to coordinate our best efforts to give you the best possible quality service.

 

We do not sell any information to third-parties.  If you believe your information has been accessed by a third-party via our website, please contact us immediately.

 

As you interact with our website, we may automatically collect the following types of data (as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Collect Data where tasks carried out via our website remain uncompleted, such as incomplete form submissions.  We collect this data by using cookies, server logs, and other similar technologies.

Cookies

We use cookies to help improve user experience with our site.  We use cookies for the purpose of analytics to help us ensure your experience on our website is the highest quality.

Retention & Deletion

We will only retain your Personal Data for as long as necessary for the purpose and intent for which the data was collected.  When we no longer need Personal Data or when you opt-out we will remove it from our systems and/or take steps to anonymize it.

How We Keep Your Data Safe

We use appropriate safeguards and security protocols to help protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed.

 

The communication between your browser and our website uses a secure encrypted connection (SSL) wherever your Personal Data is involved.

 

In the unfortunate event of a Personal Data or security breach, we will notify you when we are legally required to do so.

Children’s Privacy

We do not knowingly collect Personal Data from children under the age of 14 years.

Your Rights for Your Personal Data

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations.  These may include:

 

Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

 

You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.

 

Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)

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You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.

 

Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

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You have the right to request that we delete any Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise, or defend, legal claims.

 

Right to Restriction of Processing (GDPR Article 18, LGPD)

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You have the right to restrict our processing of your Personal Data under certain circumstances.  In this case, we will not process your Data for any purpose other than storing it.

 

Right to portability (PIPEDA, GDPR Article 20, LGPD)

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You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to services.

 

Right to Opt Out (CPRA, CPA, VCDPA, CTDPA, UCPA)

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You have the right to opt out of the processing of your Personal Data for purposes of: (1) Targeted advertising; (2) The sale of Personal Data; and/or (3) Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.  Under CPRA, you have the right to opt out of the sharing of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data to uses necessary to provide the products and services reasonably expected by you.

 

Right to Objection (GDPR Article 21, LGPD, POPIA)

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Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation.  We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.

 

Nondiscrimination and non-retaliation (CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA)

 

You have the right not to be denied service or have an altered experience for exercising your rights.

 

File an Appeal (CPA, VCDPA, CTDPA)

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You have the right to file an appeal based on our response to you exercising any of these rights.

 

File a Complaint (GDPR Article 77, LGPD, POPIA)

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You have the right to bring a claim before their competent data protection authority.

 

Withdrawing Consent

 

You have the right at any time to withdraw your consent of our processing your data, free of charge.  If you wish to withdraw your consent, please contact us using the information at the bottom of this page.

Medical and HIPPA Privacy

Our email correspondence is HIPPA compliant.

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By submitting your information you consent to allowing us to share your information to our list of therapists for the purposes of therapy services.

Changes

We may modify this Privacy Policy at any time.  If we make changes to this Policy we will post an updated version at this website.  When using our services, you will be asked to review and accept our Privacy Policy.  In this manner, we may record your acceptance and notify you of any future changes to this Policy.

Contact Us

Click the link below to contact us about any privacy issues or concerns you may have regarding your Personal Data.

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